If you're unable to communicate your emergency for any reason, you can indicate your need for help by pressing digits on your telephone's keypad.

​

Once you've dialed 9-1-1 and an operator has answered, you can press:

​

• 1 if you need police

• 2 if you need fire services

• 3 if you need an ambulance

​​

If you're asked a question during the call, you can press:

​

• 4 to respond yes

• 5 to respond no

​

Courtesy: Massachusetts State 911 Department