![](https://static.wixstatic.com/media/db33e1_47cc15028d7046ecb6a4a1859804b39bf000.jpg/v1/fill/w_1920,h_1080,al_c,q_90,enc_avif,quality_auto/db33e1_47cc15028d7046ecb6a4a1859804b39bf000.jpg)
![Public Records Request with a photo of manila file folders](https://static.wixstatic.com/media/db33e1_cc9e81e2b8204d38b254c86397173c6b~mv2.png/v1/fill/w_967,h_290,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/text%20to%20911%20(1).png)
The Massachusetts Public Records Law (Law), found at Chapter 66, Section 10 of the Massachusetts General Laws, applies to records made or received by a Massachusetts agency or municipality. Unless the requested records fall under an exemption to the Law, the responsive documents must be made available to a requester. A list of exemptions may be found at Chapter 4, Section 7(26) of the Massachusetts General Laws.
​
The Law requires every agency and municipality to designate a Records Access Officer (RAO) to assist requesters in obtaining public records. Requests for public records may be made to the RAO.
​
Records Access Officer:
Aaron Smith
Executive Director, South Shore Regional Emergency Communications Center
210 Central Street
Hingham, MA 02043
781-740-0270
​
If you do not receive a satisfactory response, you may appeal to the Supervisor of Records. See the Secretary of the Commonwealth’s Public Records Division’s website, Appealing a Denial of Access to Public Records in Massachusetts, for more information. You may also seek judicial review by commencing a civil action in superior court under G.L. c. 66, §10A(c).
​
For additional information about making a request or filing an appeal, see 950 CMR 32.08 (1) or refer to the Secretary of the Commonwealth’s Public Records Division publication, A Guide to the Massachusetts Public Records Law.