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Public Records Request with a photo of manila file folders

The Massachusetts Public Records Law (Law), found at Chapter 66, Section 10 of the Massachusetts General Laws, applies to records made or received by a Massachusetts agency or municipality. Unless the requested records fall under an exemption to the Law, the responsive documents must be made available to a requester. A list of exemptions may be found at Chapter 4, Section 7(26) of the Massachusetts General Laws.

The Law requires every agency and municipality to designate a Records Access Officer (RAO) to assist requesters in obtaining public records. Requests for public records may be made to the RAO.

Records Access Officer: 

Aaron Smith

Executive Director, South Shore Regional Emergency Communications Center

210 Central Street 

Hingham, MA 02043


If you do not receive a satisfactory response, you may appeal to the Supervisor of Records. See the Secretary of the Commonwealth’s Public Records Division’s website, Appealing a Denial of Access to Public Records in Massachusetts, for more information. You may also seek judicial review by commencing a civil action in superior court under G.L. c. 66, §10A(c).

For additional information about making a request or filing an appeal, see 950 CMR 32.08 (1) or refer to the Secretary of the Commonwealth’s Public Records Division publication, A Guide to the Massachusetts Public Records Law.

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