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  • Writer's pictureSSRECC

Team of the Year awarded to SSRECC for Apple Store Incident Nov 21, 2022

On behalf of the South Shore Regional Communications Staff, we would like to thank Massachusetts State 911 & MCSA - Massachusetts Communications Supervisors Association for this Team of the Year award.

Team is exactly what the South Shore Regional Communications Center is all about, proving that 911 & Public Safety Dispatch regionalization in Massachusetts works. Because we are a regional 911 center, we were able to better manage the large-scale tragic incident that occurred at the Apple Store in Hingham on November 21, 2022. This team of communications specialists was able to handle multiple 911 calls, and countless requests for Police, Fire, and EMS units as well as many of our mutual aid partners all at the same time. Because of this team effort, we were able to help save lives on that tragic day.

This past Wednesday members of the SSRECC staff went to the State House to receive this award for "Team of the Year" Presenting this award were Frank Pozniak Executive Director MA State 911, Katrina Shamshak MA State 911, Erin Hastings President MCSA, and guest

speaker Jessica Rosenworcel chairwoman of the Federal Communications Commission.

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